TERMS AND CONDITIONS

1. About the website

The website www.tiempodeternura.com offers you the possibility to browse and purchase various services that have been made available for sale. The website provides this service through access to its content and direct communication with the person responsible.

The website is operated by Miona Boricic Sekulic. Access to and use of the website, or any of its associated products or services, is provided by Miona Boricic Sekulic. Please read these Terms and Conditions (“Terms”) carefully. By using, browsing, and/or reading the website, you confirm that you have read, understood, and agree to be bound by these Terms. If you do not agree with the Terms, you must stop using the website or any of its services immediately.

Miona Boricic Sekulic reserves the right to review and modify the Terms at any time by updating this page at her sole discretion. Any changes will take effect immediately upon publication. We recommend that you keep a copy of the Terms for your reference.

2. Acceptance of the Terms

You accept the Terms by remaining on the website. You may also accept them by clicking the corresponding option when it is available in the user interface.

3. Registration to use purchasing services

To access certain services, you may be required to register as a user of the website. As part of the registration process or continued use of the services, you may be asked to provide personal information such as:

(a) Email address
(b) Name
(c) Address

You guarantee that all information provided will always be accurate, correct, and up to date.

Once registration is completed, you will become a member of the website (“Member”) and agree to be bound by these Terms.

You may not use the services or accept the Terms if:

(a) You are not of legal age to enter into a binding contract; or
(b) You are prohibited from receiving these services under the laws of Spain or other countries.

4. User obligations

As a user, you agree to:

• Use the website and services only for lawful purposes and in accordance with these Terms.

• Keep your login details confidential.

• Notify any unauthorized use of your account.

• Not share your credentials with third parties.

• Not use the website for illegal or unauthorized purposes.

• Not collect data from other users without consent.

Miona Boricic Sekulic reserves the right to suspend or cancel access in case of misuse.

5. Purchase of services and refund policy

By using the purchasing services, you agree to pay the price indicated on the website for each service.

Payment may be made via PayPal, Bizum, or Stripe. By using these platforms, you agree to their respective terms and conditions and privacy policies.

Once payment is confirmed, you will receive a receipt, and your purchase data may be recorded for administrative purposes.

Types of services

Tiempo de Ternura offers different types of services, which may include:

• Individual consultations (1:1 sessions)

• Circles (group sessions)

• Workshops

• Courses (live or recorded)

The specific features of each service (duration, format, content, and conditions) will be indicated on the website at the time of purchase.

Individual consultations (1:1 sessions)

Individual sessions are personalized support spaces, available in different durations as indicated on the website.

By booking a session, you agree that:

• The session will take place on the previously agreed date and time.

• It is your responsibility to attend the session at the scheduled time.

Changes and cancellations

Cancellations or changes must be requested at least 24 hours in advance.

If cancelled less than 24 hours in advance or in case of non-attendance, the session will be considered completed.

Refunds

Individual consultations are not necessarily refundable once booked and paid.

If the service cannot be provided by Miona Boricic Sekulic, an alternative date will be offered.

Circles, workshops, and courses

Due to the nature of these services (seat reservation, prior organization, and/or access to content):

• No refunds are offered once the purchase has been made.

• In case of non-attendance by the user, no refund will be issued.

In some cases, at the discretion of Miona Boricic Sekulic, the following may be offered:

• Change of date

• Access to recorded content (if applicable)

• Partial refund

• Full refund, if specified in the offer

Nature of the services

All services offered by Tiempo de Ternura are educational, informational, and supportive in nature.

They do not constitute medical, psychological, or healthcare advice, nor do they replace care from qualified professionals in those fields.

Expectations of results

Each process is unique and depends on multiple individual and family factors.

Therefore, Miona Boricic Sekulic does not guarantee specific results from participation in the services offered.

6. Intellectual property

The website and all its content (texts, images, videos, audio, logos, materials, and courses) are protected by copyright.

All rights belong to Miona Boricic Sekulic or her collaborators.

It is not permitted to copy, reproduce, distribute, or modify the content without prior written authorization.

7. Privacy

All information provided is subject to the Privacy Policy available on the website.

8. Disclaimer

Miona Boricic Sekulic does not guarantee specific results from the use of the services.

The content and support provided may vary depending on each person and situation.

Use of the website and services is at your own responsibility.

9. Limitation of liability

The total liability of Miona Boricic Sekulic shall not exceed the amount paid by the user for the contracted service.

She shall not be liable for indirect damages, loss of profits, or any other harm resulting from the use of the website or services.

10. Termination of the contract

These Terms remain in effect until terminated by either party.

You may terminate your relationship by notifying in writing at:
consulta@tiempodeternura.com

Miona Boricic Sekulic may suspend or cancel access to the services in case of breach of the Terms or legal obligation.

If you want, I can also adapt this into a more “legal-native” UK/US style version (more formal wording), or simplify it for a website footer.